Parks Realty Earns Prestigious RELO® Quality Certification
by Jenni Barnett on Friday, December 18th, 2020 at 10:30am.
Parks Realty has been awarded the prestigious RELO® Quality Certification by Leading Real Estate Companies of the World®. The RELO® Quality Certification (RQC) was the first program in the relocation industry to quantify and qualify what true relocation service excellence means. Modeled after the Malcolm Baldrige national quality award, it was created by the network to provide measurable standards for the pursuit of relocation excellence.
Under the guidance of Michele Barnes and Rebekah Zeitlin, Parks Realty earned the certification only after its relocation department met stringent standards and completed a rigorous and lengthy application process, overseen by a committee of leading industry professionals.Virtually every aspect of the company’s relocation operation was reviewed thoroughly, using specific criteria to evaluate performance and production, staffing, training, and continuing education, quality and scope of relocation service, program marketing, customer satisfaction, technology resources, office facilities, and more.
After earning the certification, a company must complete a re-certification process every five years to ensure it continues to meet the program’s rigorous standards and remains current in terms of technology, relocation trends, and other relevant areas.
“Parks Realty strives to exceed expectations from start to finish when assisting transferees moving to and from Middle Tennessee. The RQC is the ultimate testament to our dedication to serving relocation customers, and we are honored by this designation,” Michele Barnes, Parks Realty’s Director of Relocation said.
Executive Vice President, Member Services Kate Reisinger, CRP commends Parks Realty for its focus on excellence in relocation. “The RQC is awarded only to the industry’s most highly respected relocation departments,” Reisinger commented. “RQC firms have distinguished themselves by demonstrating real expertise in addressing employee mobility and talent management needs, and it is a true pleasure to welcome Parks Realty to this elite group of companies.”
Parks Realty is the Middle Tennessee representative of LeadingRE (LeadingRE.com). With a global membership that spans six continents and over 70 countries, LeadingRE connects top independent firms with 130,000 sales associates who produce over 1.1 million real estate transactions each year. As a member of LeadingRE, Parks Realty provides a quality real estate experience, global marketing reach and access to top real estate professionals in virtually any market worldwide.